Rachel Kelly International Pty Ltd

Effective Date: 8 October 2026

1. Introduction and Acceptance of Terms

Welcome to Rachel Kelly International Pty Ltd, also operating under the names Rachel Kelly and Rachel Kelly Coaching (referred to as "we", "us", "our" or "the Company").

These Terms of Use ("Terms") govern your access to and use of our websites, online platforms, content, resources and associated digital services (collectively, the "Website").

By accessing, browsing or using our Website, you agree to comply with these Terms and all applicable laws.

If you do not agree with these Terms, you should discontinue use of the Website.

Additional terms, conditions and agreements may apply to specific products, purchases, programs, services or engagements.

2. Eligibility

Our Website, products and services are intended for individuals aged 18 years and older.

By purchasing a product or service, registering for an account, submitting an application or entering into an agreement with us, you represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements.

We reserve the right to refuse or restrict access where eligibility requirements are not met, subject to applicable law.

3. Website Content and Services

Our Website provides information about our business, products, services, educational resources and other offerings.

Content may include written materials, digital resources, videos, audio, educational materials, programs, tools, frameworks, recommendations and other forms of intellectual property.

We may introduce, modify, update, suspend or discontinue Website content, features or offerings from time to time, subject to applicable laws and existing contractual obligations.

Information displayed on the Website does not necessarily constitute a binding offer to provide any particular product or service.

4. General Information and Disclaimer

All content made available through our Website is provided for general informational, educational and business development purposes.

Although we endeavour to provide accurate and useful information, we make no representation that all Website content is complete, current or appropriate for every individual or circumstance.

Our content may address business, entrepreneurship, leadership, personal development, strategy, mindset, decision-making and related subjects.

Unless expressly agreed otherwise, information provided through the Website does not constitute personalised legal, financial, taxation, accounting, investment, medical, psychological or other regulated professional advice.

You should obtain independent professional advice where appropriate.

Your use of general Website content does not, by itself, establish a coaching, consulting, advisory or other professional service relationship with us.

5. No Guarantee of Results

We do not guarantee any particular financial, commercial, professional, personal or other outcome from using our Website or engaging with our products and services.

Any examples, testimonials, case studies, statements of achievement or references to results are provided for illustrative and informational purposes.

Individual results may vary significantly depending on circumstances, decisions, experience, market conditions, implementation and other factors.

Past performance or the results achieved by others do not guarantee future performance or outcomes.

You acknowledge that business and personal decisions involve inherent risks and that you remain responsible for your own decisions, actions and implementation.

Nothing in this section excludes any rights or guarantees that cannot lawfully be excluded.

6. Products, Services and Purchases

We may offer products and services for purchase through our Website or associated platforms.

These may include digital products, educational materials, courses, programs, coaching, mentoring, advisory services and other offerings.

All purchases are subject to the individual offer terms, payment conditions, delivery arrangements and refund policies disclosed at the point of sale or contained in any applicable agreement.

By completing a purchase, you agree to the specific terms applicable to that transaction, provided they have been made available to you before purchase.

Any additional written agreement entered into between you and the Company will also apply to the relevant engagement.

Where there is an inconsistency between these general Website Terms and the terms of a particular offer or agreement, the more specific terms will prevail to the extent of the inconsistency, subject to applicable law.

7. Pricing, Payments and Transactions

Unless otherwise expressly stated, all prices displayed on our Website are in United States Dollars (USD).

Payments may be processed through third-party payment providers and may be subject to currency conversion, exchange rates or additional fees imposed by your financial institution or payment provider.

We may offer various payment arrangements, including one-time payments, instalments and recurring payments, subject to the terms disclosed at the point of purchase or in the applicable agreement.

By completing a purchase, you authorise the processing of payments in accordance with the agreed terms.

Third-party payment providers may securely retain payment information for the purpose of processing authorised transactions.

You agree to provide accurate payment information and ensure that you are authorised to use the relevant payment method.

We reserve the right to amend pricing for future purchases, correct genuine pricing errors and manage transactions in accordance with applicable law.

Any applicable taxes or additional charges will be disclosed as required by law.

Changes to pricing will not retrospectively alter existing contractual payment obligations except where expressly agreed or legally permitted.

8. Refunds, Cancellations and Consumer Rights

Refunds, cancellations, rescheduling, termination and other purchase-related matters are governed by the applicable offer terms, purchase conditions and individual agreements.

Any refund or cancellation policy will operate subject to applicable consumer protection legislation.

Nothing in these Terms or any associated agreement excludes, restricts or modifies rights, guarantees or remedies that cannot lawfully be excluded, restricted or modified, including those available under the Australian Consumer Law.

Where a product or service fails to meet applicable statutory consumer guarantees, you may be entitled to a remedy in accordance with the law.

Any provision relating to non-refundable purchases, payment obligations or cancellation restrictions is subject to those rights.

9. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights in our Website and original content are owned by, licensed to or otherwise lawfully used by Rachel Kelly International Pty Ltd.

This includes, where protected by applicable law, our:

Written, visual, audio and digital content

Educational materials, courses and resources

Original frameworks, methodologies and systems

Branding, business names, logos and designs

Templates, tools, presentations and downloadable materials

Website content and original creative works

Other proprietary information and materials

All rights not expressly granted are reserved.

Accessing our Website or purchasing a product does not transfer ownership of our intellectual property.

Except where permitted by law or expressly authorised in writing, you must not reproduce, republish, redistribute, sell, sublicense, commercially exploit or otherwise misuse our protected materials.

10. Licence and Permitted Use

Subject to applicable purchase terms, we may grant you a limited, non-exclusive, non-transferable and revocable licence to access or use certain content or materials.

Unless expressly stated otherwise, purchased digital resources are intended for your own personal or internal business use.

You may not share, resell, redistribute, reproduce or commercially exploit our proprietary materials without prior written permission.

You may apply general knowledge, ideas and skills acquired through our educational content to your own activities, provided you do not infringe our intellectual property rights or breach applicable agreements.

Any additional licence conditions or usage restrictions will be outlined in the relevant offer terms.

11. User Conduct and Acceptable Use

You agree to use our Website lawfully, responsibly and in a manner that does not infringe the rights of others.

You must not:

Engage in unlawful, fraudulent or misleading activities

Interfere with Website functionality, security or operation

Attempt unauthorised access to systems, accounts or information

Introduce malicious software or harmful technology

Misuse Website content or intellectual property

Impersonate another person or misrepresent your identity

Use our Website to harass, threaten or harm others

Collect or exploit information without appropriate authorisation

Engage in activities that materially disrupt or compromise our operations

Where our Website or associated platforms permit users to submit, publish or share content, you are responsible for ensuring that such content is lawful, accurate and does not infringe the rights of others.

We reserve the right, where reasonably necessary and legally permitted, to review, moderate, remove or restrict content that violates these Terms, applicable laws or the rights of other individuals or businesses.

We may also restrict access to interactive features where reasonably necessary to protect the integrity, security or appropriate operation of our platforms.

12. Accounts and Access

Certain products, services or Website features may require account registration or access credentials.

You are responsible for maintaining the confidentiality of your account information and taking reasonable steps to prevent unauthorised access.

You agree to provide accurate information and notify us of suspected unauthorised account activity.

Access may be limited, suspended or terminated in accordance with applicable terms, agreements and legal requirements.

13. Third-Party Links and Services

Our Website may contain links, integrations, references or recommendations relating to third-party websites, products, platforms and services.

These third parties operate independently and may be subject to their own terms, conditions, privacy policies and practices.

We do not control or guarantee the availability, suitability, performance, security or content of independent third-party services.

Your use of third-party products and services is at your own discretion and subject to any applicable agreement with the relevant provider.

Nothing in this section excludes liability that cannot lawfully be excluded.

14. Affiliate Relationships and Recommendations

We may participate in affiliate, referral, promotional or commercial arrangements with third-party businesses.

As a result, we may receive commissions, referral fees or other benefits from certain links, recommendations or transactions.

Where required by law, material commercial relationships will be disclosed appropriately.

Recommendations and opinions are provided for general informational purposes and do not constitute a guarantee of third-party products or services.

You are responsible for assessing the suitability of any third-party offering before making a purchase or commitment.

15. Testimonials, Case Studies and Representations

We may publish testimonials, client experiences, reviews, case studies, achievements and other examples of outcomes.

Such information reflects particular experiences or circumstances and should not be interpreted as a promise or guarantee of equivalent results.

Testimonials may be edited for clarity, length or presentation without intentionally altering their substantive meaning.

Where required, we will obtain appropriate authorisation to publish identifiable client information or confidential business details.

16. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable laws.

Our Privacy Policy describes how information may be collected, used, processed, disclosed and stored in connection with our business.

By using the Website, you acknowledge that information may be processed as described in that Policy, subject to applicable legal requirements.

Please review our Privacy Policy at:

https://iamrachelkelly.com/privacy-policy

17. Cookies and Website Technologies

Our Website may use cookies, analytics tools, advertising technologies and other digital systems to support functionality, measure performance and improve user experiences.

Some technologies may be operated by third-party providers.

You may be able to manage certain technologies through browser settings, device preferences or consent controls made available on the Website.

Where required by applicable law, we will seek consent or provide relevant choices concerning non-essential tracking technologies.

Further information is available in our Privacy Policy.

18. Accessibility

We are committed to supporting reasonable accessibility and usability of our Website and digital content.

We aim to consider the needs of individuals with disabilities and diverse accessibility requirements when maintaining and improving our online experiences.

While we endeavour to improve accessibility, we do not guarantee that every feature, integration or third-party component will be accessible in all circumstances.

If you encounter an accessibility barrier or require assistance accessing information, please contact us.

We will consider reasonable requests for assistance or alternative formats in accordance with applicable law.

Nothing in these Terms limits any obligations or rights under applicable disability discrimination or accessibility legislation.

19. Website Availability and Security

We endeavour to maintain a reliable and secure Website.

However, we do not guarantee that the Website will be uninterrupted, continuously available, error-free or entirely free from security vulnerabilities.

Access may occasionally be affected by maintenance, technical issues, third-party service interruptions or circumstances beyond our reasonable control.

We may modify, suspend or restrict Website functionality where reasonably necessary.

Any changes affecting paid products or contracted services remain subject to applicable agreements and consumer rights.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Rachel Kelly International Pty Ltd, its directors, officers, employees, contractors and representatives exclude liability for losses or damages arising from or connected with the use of, inability to use, or reliance on general content provided through the Website, to the extent such liability may lawfully be excluded.

Where permitted by law, this may include indirect, incidental, special or consequential losses, loss of profits, revenue, opportunities, goodwill or data.

We are not responsible for outcomes arising from decisions made independently in reliance on general educational or informational content, except to the extent liability cannot lawfully be excluded.

Nothing in these Terms excludes, restricts or modifies any statutory consumer guarantee, remedy or other right that cannot lawfully be excluded, restricted or modified.

Nothing in these Terms excludes liability for fraud, wilful misconduct or any other liability that cannot lawfully be excluded.

Any limitation of liability will apply only to the extent permitted by law and where reasonable and enforceable in the circumstances.

Liability arising under a separate paid service agreement may be further addressed in that agreement, subject to applicable law.

21. Indemnity

To the extent permitted by applicable law, you agree to indemnify the Company against reasonable losses, liabilities, damages and expenses arising directly from your unlawful use of the Website, wilful misconduct or material breach of these Terms.

This obligation applies only to the extent that the relevant loss was caused or contributed to by your conduct.

You will not be responsible under this clause for losses caused by our negligence, breach of contract, unlawful conduct or failure to comply with applicable statutory obligations.

This clause does not exclude or limit any rights or protections that cannot lawfully be excluded or limited.

22. No Waiver

Our failure or delay in exercising a right under these Terms does not constitute a waiver of that right.

Any waiver must be made expressly and will apply only to the specific circumstances for which it is given.

23. Changes to These Terms

We reserve the right to amend, revise, replace or update these Website Terms from time to time.

Changes may be made to reflect developments in our business, Website operations, technology, services or legal requirements.

Updated Terms will be published on our Website with a revised effective date.

Unless otherwise required by law, changes will apply prospectively to use of the Website after the updated Terms take effect.

Changes to these general Website Terms will not automatically modify existing purchase agreements or contractual obligations.

Where changes to an existing agreement are proposed, they will be managed in accordance with the applicable agreement and relevant law.

Your continued use of the Website following the effective date of revised Terms constitutes acceptance of the updated Website Terms to the extent permitted by law.

24. Suspension and Termination

We may restrict, suspend or terminate access to our Website where reasonably necessary for security, legal compliance, operational purposes or material breaches of these Terms.

Any suspension or termination affecting purchased products, paid access or existing contractual services will remain subject to the applicable agreement and relevant legal protections.

Termination of Website access does not automatically terminate any separate agreement unless expressly provided for in that agreement or otherwise permitted by law.

25. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary where legally permitted.

The remaining provisions will continue in full force and effect to the extent they remain capable of operating independently.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia.

Subject to applicable mandatory laws and consumer protections, any dispute arising in connection with these Terms will be subject to the jurisdiction of the courts of Queensland and courts competent to hear appeals from those courts.

Where you access the Website from another jurisdiction, additional mandatory local laws may apply.

Nothing in these Terms removes or limits legal protections that cannot lawfully be excluded under applicable Australian or international law.

27. Entire Agreement

These Terms, together with any policies expressly incorporated into them, govern your general use of the Website.

Where you purchase a product or service or enter into a separate agreement with us, the relevant offer terms, purchase conditions or written agreement will also apply.

These Terms do not replace or override a separate contractual agreement except to the extent expressly provided and legally permitted.

28. Contact Information

For questions regarding these Terms, our Website or our products and services, please contact:

Rachel Kelly International Pty Ltd
Also operating as Rachel Kelly and Rachel Kelly Coaching
Queensland, Australia

Website: https://iamrachelkelly.com
Email: [email protected]

ACN 648 641 329

End of Terms of Use